Problem

You’ve downloaded windows Essential 2012 and installed Windows Movie Maker 2012 on a Windows 7 desktop fails to launch and displays the following error message:

Sorry, Movie Maker can’t start. Make sure your computer meetings the minimum system requirements before trying to start Movie Maker again, and then try to update the driver for your video card if Movie Maker still doesn’t start.
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

Searching through the internet leads you to the following Microsoft KB:

You cannot start Windows Movie Maker 2012 when a graphics card that only supports DirectX 9 is installed on a Windows 7 or Windows Server 2008 R2-based computer

https://support.microsoft.com/en-us/help/2741355/you-cannot-start-windows-movie-maker-2012-when-a-graphics-card-that-only-supports-directx-9-is-installed-on-a-windows-7-or-windows-server-2008-r2-based-computer

… but attempting to install the update displays the following message:

The update is not applicable to your computer.
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

Downloading other video editing applications such as Shotcut also fails to launch indicating the video card does not support OpenGL.

Solution

In order to get the Windows 7 virtual desktop to successfully launch Windows Movie Maker, 3D support needs to enabled as shown in the following virtual machine properties:

Video card 3D graphics Enable 3D support
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

It is important to note that VMware Horizon View desktops cannot be simply powered off and have the Video Card settings configured because if the pool properties are not configured to enable 3D then the settings of the virtual desktop would eventually be reverted back.

Proceed by logging onto the View administration console, open the desktop pool properties, navigate to the Remote Display Protocol tab and review the following settings:

Default display protocol: PCoIP Allow users to choose protocol: Yes 3D Renderer: Disabled

If the Allow users to choose protocol setting is configured as Yes then 3D support would be disabled:


Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

In order to enable 3D support, we’ll need to ensure that the following settings are configured:

Remote Display Protocol Default display protocol: PCoIP Allow users to choose protocol: No

With the Allow users to choose protocol configured as No , we will now be change to change the 3D Renderer setting:


Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

Proceed and change the settings to the following:

Remote Display Protocol Default display protocol: PCoIP Allow users to choose protocol: No 3D Renderer: Automatic
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

The VRAM size can be adjusted from the default if required:

VRAM Size: 96MB
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

The last important step is to completely shut off the desktop so that View would send the commands to vCenter to reconfigure the VM. A simple restart or reset of the virtual desktop will not change the configuration so make sure you initiate a full guest shutdown. Once 3D support is enabled, both Windows Movie Maker (DirectX 11) and Shotcut (OpenGL) would now launch:


Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...
Windows Movie Maker 2012 fails to launch on VMware Horizon View Windows 7 virtua ...

本文系统(windows)相关术语:三级网络技术 计算机三级网络技术 网络技术基础 计算机网络技术

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